To ensure that questions get required attention from community members and are NOT left unanswered, it’s important for the author to indicate (by selecting “Yes” or “No” when prompted) whether the question was answered. (newly added) Please note that it is also important to respond to EACH comment your question receives. Your Yes or No response ensures an accurate status for your question.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Receivables & Collections
Discussion List
-
Send pre-delinquent letter to customers utilizing Send Dunning LettersSummary: We are trying to send out a pre-delinquent dunning letter to customers 5 days prior to being due as a reminder. How could we do this using the Send Dunning ESS … -
BFB XML - Data Mixing Across Different BillsSummary: Content (please ensure you mask any confidential information): We are observing inconsistent behavior in the Balance Forward Billing (BFB) XML output related to…
-
Assigning collectors to customers on basis of locationsSummary: Hi all, Currently, Oracle seeded functionality for the Collections module only allows collector assignment at the Business Unit (BU) level. There does not appea…
-
Delivery of balance forward bills stops in Retry In Progress statusSummary: Delivery of balance forward bills stops in Retry In Progress status Content (please ensure you mask any confidential information): You're about to run create a …
-
Accounts Receivable Specialist Segregated RoleSummary: Accounts Receivable Specialist Segregated Role Content (required): Can you create an invoice in AR> Create Transaction when user has role Accounts Receivable Sp… -
ICO transaction is not creating an AR invoice and is stuck in submitted statusSummary: ICO transaction is not creating an AR invoice and is stuck in submitted status we get the following error "The receivables invoice wasn't created for this trans…
-
Issue with Searching Transactions by End-Dated Customer in AR ModuleIn the AR module, we encountered an issue regarding transactions associated with an end-dated customer: Scenario: We created a customer and associated a few transactions…
-
What is the impact of end-dating a customer account on historical data and reporting?Summary: As we have customers with multiple accounts, having those which are not active or used is becoming an issue. In test, we found that historical data for inactiva…
-
Create Balance forward billing process ending in WarningI'm running balance forward billing process for a customer which has BFB flag enabled at Account and Site level. Billing level is set to Site and type is Detailed. Howev…
-
Disputes and avoid automatic credit memo creationSummary: Hi, We are are configuring disputes and by standard Oracle triggers an automatic Credit Memo Request once a dispute is made. We have a customer request to stop …
-
Enforce Chronological Order on Document Accounting Date is not enablein Specify Ledger, I can't check Receivables in "Enforce Chronological Order on Document Accounting Date": someone can help me? please :)
-
Receipt Date is before the customer account establishment DateSummary: There is some scenarios where Receipt date is 15/01/2025 and the customer account establishment date is 15/04/2025. How this is possible and while creating AR I…
-
Generate AR output both in PDF and XMLIf we choose Collaboration messaging framework we can get the output in XML not PDF(At customer profile we have to select the preferred delivery method to XML) . If we d…
-
Receivables-Events which couldn't be processed because no data could be found in transaction objectsSummary: Create Receivables Accounting was run. Create Accounting process results in Create Accounting Execution Report with error message on 3 separate transactions: Th…
-
How to default the Tax Registration Number on AR invoice based on Legal Reporting Unit (LRU)Summary Tax Registration number based on LRU on AR Invoices interfaced from various sources like Subscription . Projects contracts etc.Content Hi Below is the scenario 1… -
Personalization Helper ToolSummary: Hi Oracle Team, I would like to know if the Financials Receivables module has a Personalization Helper Tool that allows us to review all customizations configur… -
Is it possible un apply the receipt, once Credit memo applied on the Invoice?Summary: AR Invoice -100 Receipt -100 Then Applied the receipt 100 on Invoice Then created the Credit memo against same invoice The requirement is when the credit memo a…
-
Receivables to ledger reconciliation report not showing values for accounted amountSummary: We have made AR transactions for accounting period FEB, the create accounting process have been run with option to transfer to GL and post in GL. I can identify…
-
Customer creation(for person customer type) through REST API - failing with validationsSummary: Hello, We have a use case to create a customer of person type through API in fusion receivables module. I am following this documentation(https://docs.oracle.co…
-
Is there any way to import receivables payment terms in bulkSummary: As per the below oracle document there is now way to upload, it was last updated in 2022. Content (please ensure you mask any confidential information): Version…
-
Changing Collector for One BU Also Updates Collector Assignments for Other BUsSummary: Hi Team, We’ve noticed unexpected behaviour in Oracle Fusion Collections when using the Manage Resources screen. When we reassign a collector for only one BU (f… -
Homepage for Collections is not showing data...However I can see many delinquent invoicesSummary: Why is the dashboard showing 0 delinquent invoices, when I can see delinquent invoices for a customer: Account: I have started these processes several times: 1 …
-
How to create a role that does not have the "post to ledger" option in the accounts receivable and aSummary: Hello community. I would like to request your assistance with the following: I created custom roles for the accounts receivable and accounts payable modules. Ho…
-
How to convert QR code string format into QR code PNG format for India E-invoicing for Oracle Cloud?We have a requirement to convert QR code (string format) into QR code (PNG image) for India E-invoicing as part of an OIC Integration. We are receiving QR code string fo…
-
AR Invoice Transaction Descriptive field - Date Type - Date - Table column not showing in the LOVHi Subject: DFF “Column Assignment – Date” LOV is empty on Invoice Transaction Summary: While configuring a Descriptive Flex field (DFF) on the Invoice Transaction objec…
-
Can we Update AR Credit memo using FBDI autoinvoice import template?Summary: Hi, We need to update the print status for Accounts Receivable transactions and Credit Memos in bulk. We were able to update AR transactions via REST API, but r…
-
The date range for a child record must be within the date range of its parent record. (HZ-120150)Summary: When trying to update customer site account getting below error The date range for a child record must be within the date range of its parent record. (HZ-120150…
-
We would like to have custom number for Golden Tax Invoice Numbers is that Possible?Summary: HI Team, I see that currently GTA derives the Golden Tax Invoice number automatically. We would like to modify this number. Is it possible to have custom number…
-
REST API - Not getting response payload for the customer contactI am using REST URL below; /crmRestApi/resources/11.13.18.05/hubOrganizations/1005XXX/child/ContactPoint Although it returning as a 200 OK success status, but the respon…
-
miscellaneous receipt tax amount calculation - creation thru API web serviceHello, I created a miscellaneous receipt using the TTC amount and Tax Code rate as input parameters in the API. -The tax is configured directly at the tax rate level. -T…