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Why System Requires "Allow International Payments" to be Enabled to Process Customer Refunds

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edited Oct 13, 2023 1:38PM in Receivables & Collections 1 comment

Summary:

Why System requires "Allow International Payments" to be Enabled to Process Customer Refunds

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Hi Team,

We have a Credit Memo Refund that needs to be processed through payables. As per the process we have selected the Credit Memo and click on Issue Refundfor Which the system prompted for refund details, But while providing details for the "Customer Party Bank Account" field is not populating with the Customer Bank Account information. We have enabled the "Allow International Payments" check box at the Customer Site Bank Account level. Then once again we try to process the Refund, Now the field "Customer Party Bank Account" is populated with the Customer Bank Account Details. 

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