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Receivables & Collections
Discussion List
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How to remove other primary address in customer data management?Summary: We have a customer record with 3 addresses marked as primary. We are unable to set the actual primary address as the primary address due to this. Is there a way… -
Best Practices for Managing Customer Refunds and Credit Memos in ReceivablesHello team, While testing Receivables, I encountered several cases where customer overpayments or refunds needed to be processed. What’s the best practice to handle refu…
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Legal Entity Field in AR Transaction Types Shows Only One EntitySummary: Hi, We have three transaction types created in Accounts Receivable (AR), and when we review them, the field that displays the Legal Entity value set only shows … -
Why are dates derived from the Rule Start Date even when the Derive Date checkbox is unchecked?Derive Date Checkbox not working as expected in Imported Transaction. Issue: We are facing an issue with the Derive Date checkbox functionality while importing transacti…
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Collections Preferences - what is the use of 'Dunning Delivery Using Email'Summary: What is the use of the 'Dunning Delivery Using Email - Dunning Letter Template/Email Body' in the Collections Preferences? Is it used by Strategies or Dunning P…
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Deactivate Receipt Reserval Category Types that are not usedHi, We would like to deactivate receipt reversal types that are not used. Is it possible? Regards
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Receipt method is not defaulting from customer bill to siteReceipt method is not defaulting to AR manual transaction from customer bill to site. we setup payment method at customer bill to site & primary check box is enabled.
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Query to fetch end date in custom audit reportWe have created a custom audit report that shows new and old values based on audit tables on external bank accounts. The problem is that if we end date the bank account …
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Is there now an API to set Debit Memos as Incomplete after AutoInvoice Import?Summary: I asked this same question in 2024 and, at that time, there was no supported API to set Debit Memos as “Incomplete” after importing them through the AutoInvoice…
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Creation of Separate Late Charge Transaction for Individual Overdue InvoicesSummary: We have identified an issue with the late charge process in Receivables when generating interest invoices for overdue transactions. When there are multiple over…
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Auto apply credit memo to an invoice generated through auto invoice programSummary: Hello! We have a requirement to automatically apply a credit memo to an invoice generated through the auto-invoice program for shipped orders. When a return ord…
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How to create a dispute with a credit memo but without auto applying to the original invoiceSummary: We need to create a dispute for an invoice with a credit memo (as usual), but not auto applying the credit memo to the original invoice. Content (please ensure … -
Unable to Stop Autoapplication of Credit Memo when Invoice is fully paidSummary: We want to create a referenced Credit Memo to the Original Fully paid Invoice from FBDI without unapply the receipt based on Receipt Handling for Credit Option …
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How to stop Auto application of credit memo with Invoice?Summary: Hi, the system automatically matches invoices and credit notes from debtors. Also when a partial credit note has been made. Can this be switched off? The credit…
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How to stop Auto application of credit memo with Invoice when the invoice is paid by a receiptSummary: When a Return sales order is generated with reference to original sales order, credit memo of the RMA is getting applied with original invoices automatically as…
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How to stop Auto application of credit memo with InvoiceSummary: When a Return sales order is generated with reference to original sales order, credit memo of the RMA is getting applied with original invoices automatically as…
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How to delete customer contacts at the tables which is not seen in the UISummary: For one of our customer, invoices are sent to email id's that are not in the distribution list as per customer account or site level contacts. We found that Ora…
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How to configure Dispute based CM approval to route the Approvals to a Custom Approval GroupSummary: Would like to know the steps to configure BPM, so that Disputes Approval can be routed to an Approval Group. Content (please ensure you mask any confidential in…
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Attachments in Bill ManagementSummary Attachments in Bill ManagementContent Hi Gurus, Is there a functionality where we can view the attachments(pdf) in bill management? Created an invoice and loaded… -
Can we use in parallel a Staged and Aged dunning type for the same customer?Summary: Can we use in parallel a Staged and Aged dunning type for the same customer? We want to be able to switch Strategies on customer Account level - from Staged to …
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Do we need any specific grants/roles to run the DAS2 Verification Extract for FranceSummary: On submitting the oracle standard job "DAS2 Verification Extract for France", it is completing in "BSV Setup Error". There are no logs generated. Is there any r…
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Revenue Contingencies Removal for Credit Memo ApplicationSummary: Our requirement is to have revenue contingency removal on based on Payment event which is working perfectly fine as expected Payment based contingency rule has …
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Assistance Required: SQL Query for Mail ID and From Date Using Site NumberHi All, I need an SQL query to retrieve the mail ID and from date in Receivables Billing using the site number in Oracle Fusion. Application navigation: Receivables → Bi…
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All enabled segments of the transaction flexfield must have a valueHi, While importing invoices from DOO source, i am getting the error like "All enabled segments of the transaction flexfield must have a value". Can some one help on thi…
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Can we add attachment to the customer master data in fusion? Is there any field available?Summary: Hi, We have a requirement to add attachments to the customer master data in fusion like customer trade license copy, ICV certificate etc. Currently, we are unab… -
You passed payment information for this transaction. Enter an automatic receipt method.Summary: Getting error while uploading the AR transaction with above error Content (please ensure you mask any confidential information): Version (include the version yo…
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How to apply a receipt which presents recommendations?Summary: Do automatch recommendations have to be manually accepted by a user from the UI or is it possible to apply such receipts systematically? We have some instances …
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AR View Receipt Deep link is not working - Receipt (AR_RECEIPT,VIEW)Summary: AR View Receipt Deep link is not working - Receipt (AR_RECEIPT,VIEW). When I click on this deep link it is showing just blank page, as in below screenshot: Cont…
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ABILITY TO IMPORT CREDIT MEMO AS ON-ACCOUNT CREDIT MEMOS EVEN WHEN REFERENCEDSummary: Our Client is looking for a credit memo created against an Reference RMA Sales order to get imported but not get automatically apply to the original invoice for…
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How to update the customer site level DFF details in bulk oracle fusionHi, We want to update the customer site level DFF details for multiple customers, we want to know how we can achieve it. Is there any FBDI or from customer creation spre…