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Receivables & Collections
Discussion List
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How to customized Create Customer Statement Report?I need help in customizing Customer Statement Report. How to create custom ESS job? -
Direct Debit AcknowledgementSummary: Setup required for Direct Debit Acknowledgement & Will Direct Debit Acknowledgement accepts .csv Format or ISO/SEPA Direct Debit Formats ? Content (please ensur…
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Account role still active after account and account site merge HZ_CUST_ACCOUNT_ROLESSummary: HZ_CUST_ACCOUNT_ROLES showing active after account and account site merge, the roles after merge is pointing to incorrect relationship_id and per_party_id. I di…
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Account and account site merge with in same partyScenario: I would like to merge customer accounts and site, see below example. I couldn't find any function in Fusion cloud to perform account merge, could someone help …
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Import Project Rate Schedules and Overrides ESS job going in Retrying StatusSummary: While running Import Project Rate Schedules and Overrides ESS job it is going in retrying Status and log file also not generating. And Load interface file for i…
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I need to get a soap wsdl like createand applyreceipt which will include currency rates as wellSummary: We are using https://servername/fscmService/CreateAndApplyReceiptService?WSDL to create and apply receipt ar invoices.However we need receipt with conversion ra…
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Brazil Localization QueriesSummary: Hi Team, As part of our project, we are currently implementing Brazil Localization and would appreciate your guidance on a few points. Could you please advise w…
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Is there a way (setup/option) to mask Customers' Email ID?Dear All, There is a requirement of masking Customers' email id in lower instances (Dev1, Dev2…and Test). As we have option of Data masking at the time of P2T Refresh, h…
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Receivables Inquiry role does not give access to transactions in Transaction approval infotile.Summary: I used KB2097 (“How to Create Read-Only / View Only Custom Role for Transactions & Receipts”) to create the custom AR inquiry role. The requirement is to grant …
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Retrieving Customer Account and Site Details via AR APIs (Addresses, Contacts, and Contact Points)We are working on an integration with Oracle Cloud Fusion and need to retrieve customer-related information under the Accounts Receivable (AR) module. Specifically, we w…
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Invoicing: How to set account default "preferred delivery method" to emailSummary: Need to understand how to change the configuration for default preferred delivery method from paper to email and set Generate Bill as "Y" Content (please ensure… -
Customer data not visible but exists as inactive in DB – can it be reactivated via FBDI/template?Hi everyone, I’m facing an issue with customer data in Oracle. A customer record is no longer visible in the Manage Customers screen. Because of this, there are several …
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How to create or edit strategy template? We want to disable a strategy task and create a new oneSummary: Client has requested us to change strategy for dunning process, for that we have found that we must disable the current strategy task and create a new one. But …
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Initialize and Load Collections Metrics ending in error due to missing dimension membersSummary: Initialize and Load Collections Metrics process ending in error due to missing customer members. We have ran the following processes: Refresh Receivables Transa…
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Lockbox is creating Bank Account for CustomersSummary Lockbox Receipts are imported and bank accounts are getting created for customerContent We are facing a unique situation where Lockbox is creating Bank Account f… -
How to update the Customer Party Profile For Conversion Rate TypeHi, We have a requirement to update the Customer Party Profile by setting the Conversion Rate Type to "Corporate" for all existing customers. Could you please review thi… -
Not able to run Transaction register for the duation of one monthSummary: We have 300K transactions per month and OTBI transaction register is not able to pull the data when we execute the report for one month. We are able to get the … -
How to send Dunning letter from Oracle Fusion what are steps to followSummary: How to send Dunning letter from Oracle Fusion what are steps to follow Content (please ensure you mask any confidential information): Running the Send Dunning L…
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Please Provide steps to enable dunning lettersWe need configuration, setups and other steps to enable dunning letters to customers.
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receipt application to AR transaction in the backdateWe have multiple receipts where the accounting date of applicaiton is in the current period i.e. April 2026. The accounting date is actually from both i.e. receipt recon…
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Other than the seeded AutoInvoice Process, is there a simplest way to import AR invoices?As an user we are expecting simplest program other than the autoinvoice process, is there any way to provide user to import AR invoice, Credit Memo & Debit Memo's
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How to get a fixed amount late charge / penalty on an invoice irrespective of its overdue amount ?Summary: I have a business requirement to apply a fixed amount penalty as late charge if an invoice is overdue even after 28 days of its original due date. For Example: …
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Is there a way to suppress or change link in automated email for Reset Password out of OCI?Summary: Customers are created in Oracle Fusion ERP by our Customer Service Team. They set a flag on the record to allow them to use the Customer Portal/Dashboard. The C…
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Issues Creating Custom role to use LookupsSummary: Due to licensing, we've had to re-evaluate and pull apart a Support role created by our implementer as it is using 7 licenses per person. We've determined a sub…
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Report on dunning letters in Draft modeSummary: In Fusion we are missing the Preliminary Dunning Report that is available in eBS R12. How can we create a report in Collections Fusion on dunnings processed wit…
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Credit Card Payment Processing with Moneris as Payment GatewayBusiness want to implement Credit Card Integration in AR. Currently they are using Moneris as the Payment gateway. We understand that there is seeded integration availab…
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Cannot delete or purge auotinvoice lines from interface tableSummary: Customer loaded 244 lines using the AR AutoInvoice Spreadsheet. When they go to submit the spreadsheet the process immediately errors out due to a missing inter…
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Error in Settling AR Transactions.The receipts couldn't be applied to Receivables transactions.Summary: When we run the Netting Settlement, we get this error: The receipts couldn't be applied to Receivables transactions. The Receivables transactions couldn't be se…
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How to track email delivery status for the emails (invoice, dunning) sent to customers?Summary: Oracle Fusion Accounts Receivable (AR) sends high volumes of customer emails daily, such as Invoices, Customer Statements, and Dunning Letters. However, there i…
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"Print Receivables Transaction"Summary: User needs access to "Print Receivables Transaction" Job alone. Is there any privilege that gives access to this report alone apart from Receivables Specialist …