While testing the agent Purchase Requisition Status Advisor, I am getting error. — Cloud Customer Connect
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While testing the agent Purchase Requisition Status Advisor, I am getting error.

edited Aug 22, 2025 12:30PM in Visual Builder 1 comment

Summary:

While testing the agent Purchase Requisition Status Advisor, I am getting error as "Sorry, the assistant is unavailable right now. If the issue persists, contact your help desk."

Content (please ensure you mask any confidential information):

I have copied the template "Purchase Requisition Status Advisor" and created an agent as "Purchase Requisition Status Advisor Test" and status is Published. To test the agent, I clicked on "Debug" icon and asked question as "What is the status of Requisition R10592?".

And I am getting answer as "Sorry, the assistant is unavailable right now. If the issue persists, contact your help desk."

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