How does process role guide assignment work? Does it pick all the role guides in the system? — Cloud Customer Connect
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How does process role guide assignment work? Does it pick all the role guides in the system?

in Grow 2 comments

Summary:

We have scheduled Process Guide Assignments to run daily. But it was noticed that some of the role guides did not get picked up by the scheduled job as it the new assignments did not reflect until the process schedule was cancelled and submitted a one time run. Is there any additional setup required?

What does this section mean in the role guides (assign workers tab). When trying to run or schedule the Process Guide Assignments - there was no parameter for processing priority.


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Version (include the version you are using, if applicable): 25 C

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