Pending Worker Email Notification - Not Sending for Rehires — Cloud Customer Connect
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Pending Worker Email Notification - Not Sending for Rehires

Summary:

When we add a pending worker (new and rehires), we have two email notifications that get sent to the pending worker.

  1. Welcome to ABC! (This is an email with new hire information and it includes their username and a link to reset their password.)
  2. You have a new journey…. (This is an email letting them know a journey has been assigned.)

However, when we add a pending worker that is a rehire the rehire doesn’t receive the “Welcome to ABC!” email.

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