【VBS】 Clarification on How the System Determines Rule Priority — Cloud Customer Connect
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【VBS】 Clarification on How the System Determines Rule Priority

edited Sep 3, 2025 10:00PM in Visual Builder Studio for HCM

【What we would like to know】
We would like to understand how the system determines the priority for the rules in Visual Builder Studio.
Specifically, by what setting or configuration does the system decide which rule takes precedence?

【Back ground】
We have configured two rules for the "Note to Receiver" field (see attached screenshots):

  • Rule① (CP#19 Note to Receiver – For Indonesia):
    Condition applied only for the specific (Indonesia) BUs (40003_BU, 40022_BU, 40024_BU, 40051_BU)
    Field setting: Optional and Visible
  • Rule② (CP#10 Note to Receiver):
    Applied for all Global BUs
    Field setting: Required and Visible

Since both rules could potentially apply under certain conditions, we would like to confirm

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