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Redwood UX – Missing Help Text and Copy Restrictions on Person Info Pages

in Human Capital Management 3 comments

HI All,

We’ve observed a couple of usability issues in Redwood pages related to Person Information:

  1. Missing Help Text on Effective Dates Field
    On the Personal Details page, the help text for the field “Effective Dates (When does this name change start?)” is not available in Redwood.
    I’ve verified the page in VBCS, and there doesn’t appear to be any option to modify or add help text. This issue is not limited to this page—we’ve noticed similar behavior across multiple Person Info-related pages.
  2. Copy Restrictions on Address Fields
    On the Person Contact page, users are unable to copy parts of the home address, such as just the Street Name & Number.
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