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Are there any seeded alerts for HR Help desk ?

in Reporting and Analytics for HCM 2 comments

Summary:

Hello Experts,

We are looking to implement HR Help Desk for a client. However I am a little puzzled regarding the notifications capabilities of this module. Is there no intimation of a service request assigned, update on the service request as well as Closure of the service request ?

How are employees notified on the progress of the SR?
How do agents keep track of the same?

If someone has faced the same issue, please guide us here.

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Version (include the version you are using, if applicable):

25C


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