Compensation Advisor My Team AI agent not able to fetch Direct report information — Cloud Customer Connect
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Compensation Advisor My Team AI agent not able to fetch Direct report information

Summary:

I have enabled the Compensation Advisor My Team AI agent however when i am accessing the agent by manager login it is not able to fetch Direct report compensation information .

Content (please ensure you mask any confidential information):

I’ve enabled the Compensation Advisor My Team AI agent. However, when accessing the agent using a manager login, it is unable to retrieve compensation information for the manager’s direct reports.

The appropriate role has been assigned to the agent under the Security tab. Additionally, I’ve confirmed that the direct reports I’m searching for do belong to the manager account I’m logged in with.

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