Unit price tolerance for credit memo — Cloud Customer Connect
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Unit price tolerance for credit memo

Summary:

Oracle Fusion does not hold credit note when supplier sends credit note with lower unit price

Content (please ensure you mask any confidential information):

PO was raised for £1 x 100 qty = £100

PO was received in full

Invoice was received for £1 x 100 qty = £100. Validated and pending payment

Goods return was issued for 50 units

Supplier cheekily issued credit note for £0.90 x 50 qty = £45

Credit note had PO number on it. Oracle Fusion matched this to PO. validated this credit note without any holds as unit price on the credit note is below the PO value.

Payment was issued to supplier £100 - £45 = £55 but business was expecting to pay only £50

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