HCM Extract (Changes Only) Not Picking Up Salary Component Additions

Hi everyone,

We’ve encountered an issue with an HCM Extract configured as "Changes Only", and I’d appreciate your input or insights.

Here’s the scenario:

• On August 15th, customer made a salary correction on a record effective from August 18th.
• The correction included new salary components and an overall salary increase.
• We expected the extract to pick up these changes in the August 16th file, but they were not included.

This isn't the first time we've seen the extract miss certain changes — there have been a few similar isolated cases — so we’re trying to understand the root cause.