Clarification Request: Final Sunset Date for Classic Self-Service Procurement and Redwood Mandate — Cloud Customer Connect
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Clarification Request: Final Sunset Date for Classic Self-Service Procurement and Redwood Mandate

edited Aug 28, 2025 11:07AM in Self Service Procurement 1 comment

Summary:

Our customer is currently hesitant to adopt Redwood due to internal change management concerns, and we want to ensure we are aligned with Oracle’s roadmap and support policies. We have logged an SR regarding this matter, and were advised to post this question here and reference it in the SR for tracking purposes.

Case:

We are currently supporting a client who is evaluating the transition from Classic Self-Service Procurement to the Redwood experience. While we understand that starting with update 25C, the Classic Self-Service Procurement application will no longer receive maintenance or feature updates, we would appreciate an official confirmation on the following points to guide our planning and stakeholder communications:

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