Do updating the AI prompt in AI studio template consider customization and require additional cost — Cloud Customer Connect
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Do updating the AI prompt in AI studio template consider customization and require additional cost

Summary:

We are looking to use the existing oracle templates that are in the AI studio and would like to know if final tuning the prompt and display format of the AI response will be considered customization and require additional license .

Content (please ensure you mask any confidential information):

Example the item master governance advisor, is always looking for default org as 100, which doesn't exist in our organization, by updating the prompt to default the org code the AI agent working as expected.

Version (include the version you are using, if applicable):


Looking to final tuning the AI agent template to fit our business cases

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