Redwood - Terminate Employment - Reverse Termination button redirects user to wrong page — Cloud Customer Connect
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Redwood - Terminate Employment - Reverse Termination button redirects user to wrong page

Summary:

As the user does not have access to the Continue without Journey button, they follow an alternative path to reverse terminate an employee. This involves initiating the Offboarding journey and accessing the Termination task, which redirects them to the View Termination page. At this point, the Reverse Termination and Correct Termination options are expected to appear. However, the issue is that when the user clicks Reverse Termination, they are redirected back to the Offboarding Journeys page instead of being taken to the Reverse Termination page.

Please let me know if you’ve found a solution to this issue.
Thank you in advance.

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