How "Select a Coworker as a contact" Approval Works? How to Modify It? — Cloud Customer Connect
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How "Select a Coworker as a contact" Approval Works? How to Modify It?

Summary:

When employee is submitting submits create contact request using "Select a Coworker as a Contact" option on transaction console process name is showing as "Select a Coworker as a Contact" and it is going for approval to Line Manager. I have 2 questions.

  1. There is one more subprocess with same name as "Change Personal Information: Select a Coworker as a Contact", what is the difference between that and "Select a Coworker as a Contact"?
  2. "Select a Coworker as a Contact" process is not allowing bypass or configure rule options. I want that to get auto approved. How can I achieve that?

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