What notifications are considered "Automated Emails" — Cloud Customer Connect
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What notifications are considered "Automated Emails"

Hello experts!

We are currently experiencing an issue where our candidates who are dispositioned prior to Hiring Manager review are responding to their dispositioned emails and the Hiring Managers are on the reply all function.

Currently, we have those disposition emails categorized as "Automated Job Application Notifications" types in recruiting content library and were wondering if in Recruiting Messaging Configuration under the Hiring Team Notifications for Replies to Automated Emails section, if unselecting Notify Hiring Managers would resolve the issue, or if that option would displace them from being involved in other communication pathways with candidates.

Our end goal is to remove hiring managers from the conversations happening between candidates and the recruiters prior to the hiring managers being involved. We are open to any best practices and recommendations but would like to understand what Oracle considers "Automated Emails".

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