HR Help Desk - Forward/Backward action of SR tickets in the Ticket details page not working — Cloud Customer Connect
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HR Help Desk - Forward/Backward action of SR tickets in the Ticket details page not working

in Help Desk 2 comments

Summary:

The forward/backward arrow in the SR ticket details page is not working according to expection.

Content (please ensure you mask any confidential information):

My customer reported previously that the forward/backward arrow to advance to next ticket is not working according to expectation.

This happens when you are working on your 2nd last SR ticket and when you want to go to the last ticket by clicking on the forward arrow. It does not advance to the last ticket.

If anyone encounters the same and how do you overcome it, pls. could you share.

Thank you.

Version (include the version you are using, if applicable):

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