Email Notification Sent out to Supplier but Buyer and requester not receiving it — Cloud Customer Connect
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Email Notification Sent out to Supplier but Buyer and requester not receiving it

in Purchasing 2 comments

Summary:

Once  PO is fully approved, Supplier will receive email with PO PDF in zip attached and system would sent out an Document Implemented notification email with subject of “FYI: Document (Purchase Order) xxxxxxxxxxxxx Implemented”.

The same email is not received by Requester and Buyer.

I have checked the configuration task name in BPM DocumentOpenFyi

But still the Requester and Buyer are not getting any notification and only supplier is getting notification.

Need some input why Requester and Buyer are not getting any notification for “FYI: Document (Purchase Order) xxxxxxxxxxxxx Implemented”.

Thanks,

Chetan


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