The "Additional details" drawer in Special Handling Request (Bill Only) in Redwood SSP — Cloud Customer Connect
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The "Additional details" drawer in Special Handling Request (Bill Only) in Redwood SSP

Summary:

In Create Special Handling Request (Bill Only), search for an item in the catalog, select an item and then, click on Add to Cart. The "Additional details" drawer opens up on the right-hand side asking for Lot and Serial Number. Is there a way to turn off/bypass that "Additional details" and directly add the item to the cart?

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