The lease preparer gets a notification for lease rejection but the header message is not correct. — Cloud Customer Connect
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The lease preparer gets a notification for lease rejection but the header message is not correct.

in Lease Accounting 2 comments

Issue 1:
A lease is prepared and it will go to 3 Managers for approval, one after another. When the 1st Manager approves, a notification goes to the 2nd Manager informing the lease details that he needs to verify & approve / reject. But when the 2nd Manager rejects, the lease preparer get a notification which is misleading. Please see attached document.
Issue 2:
When the 2nd Manager rejects the lease, the 1st Manager does not get any notification for the rejection but the existing notification he got gets updated with the 2nd Managers rejection. But the notification header is misleading since it shows as “has been submitted for approval.” Please see attached document.

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