Call Lookup API Gen3 retrieved 401 Unauthorized — Cloud Customer Connect
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Call Lookup API Gen3 retrieved 401 Unauthorized

edited Sep 1, 2025 1:11PM in Integration 1 comment

Summary:

I am trying to call the following API to retrieve lookup data:

GET /ic/api/integration/v1/lookups/{lookup_name}

However, the request returns the following error:

{
"code": "NotAuthenticated",
"message": "The required information to complete authentication was not provided or was incorrect."
}

I need the detailed steps to generate the access token that should be used to successfully call this API?

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