AI Agent Purchase Requisition Status Advisor – Support for Requisition Numbers with Prefixes — Cloud Customer Connect
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AI Agent Purchase Requisition Status Advisor – Support for Requisition Numbers with Prefixes

in Oracle AI for Fusion Applications 1 comment

Hello Everyone,

I couldn't find the idea lab for the Oracle AI for Fusion Applications, so I'm posting it here.

We’ve been testing the prebuilt Purchase Requisition Status Advisor AI Agent template in Oracle AI Agent Studio, and noticed a limitation that may affect many customers:

The agent assumes Requisition numbers are purely numeric, but in many organizations (including ours) requisitions use prefixes to identify Business Units (e.g., DXB-REQ-123). Because of this, the out-of-the-box configuration can’t locate requisitions with prefixes without customization.

To make it work in our environment, we had to manually edit the Business Object query from q=Requisition={requisitionNumber} to q=Requisition='{requisitionNumber}'. Additionally, we had to change the prompt to handle alphanumeric values.

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