Under the Manage Users task, the Work Phone Number is not visible on the Resource Object. — Cloud Customer Connect
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Under the Manage Users task, the Work Phone Number is not visible on the Resource Object.

Summary:

Within the Manage Users task, there are two phone fields:

  • Phone
  • Work Mobile Phone

The Phone field is visible in the Resource Directory and is also retrievable via Postman as a formatted phone number. However, the Work Phone Number is not visible anywhere in the Resource Object.

Can anyone please advise if there is a specific location or object where Work Mobile Phone field can be found?


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