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Confirm Receipts Email Notifications

edited Sep 5, 2025 4:28AM in Inventory Management 2 comments

Summary:


Team,

Business uses confirm receipts process on a schedule basis and they process notifications for those invoices which went on hold by setting the profile option to NO.

They have few POs where the invoices which were created earlier were cancelled and new invoices were created and receive. But still when confirm receipt process runs it triggers notifications for them. Users complain that they have nothing to be received but still they get notification. we are unable to replicate the issue in lower instances and not sure what is happening in production. How can we debug this issue and also if you can let us know what is causing these notifications which are not needed.

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