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Word Plugin and Docx not bringing clause language

in Enterprise Contracts 3 comments

Client on 25C working to implement Word Plugin to edit terms.

Downloading from the plugin only brings the clause titles, but not the clause language. File in this case is a docx.

Downloading from UI as word brings blank page, not even clause titles.

Downloading from UI as RTF brings clauses as expected, but we cannot upload again as it says the terms in plugin don't match application.

Any other users experiencing similar issues?

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