Using quick move condition to backward phases/states too upon selecting in CSP — Cloud Customer Connect
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Using quick move condition to backward phases/states too upon selecting in CSP

Summary:

We have a requirement, lets say:

Phase- A has States- 1, 2.

When the recruiter selects state- 1, it should move directly to Phase- B's State- 3.

Here's, the challenging part to comes,

When recruiter in Phase- B selects State- 4, it should go to Phase- 1's State- 2.

Client has defined approvals in the workflow notifications, due to which the action of the status under the phases/states should match accordingly.

Appreciate your assistance on this.

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