Inconsistent results when create work relationship for existing contact record Redwood — Cloud Customer Connect
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Inconsistent results when create work relationship for existing contact record Redwood

in Human Capital Management

Summary:

We have been testing the Hire an Employee Redwood quick action for when we need to hire contact records in Oracle HCM. We have to hire through the Hire an Employee quick action since contact records cannot be reviewed in the Create Work Relationship quick action in Redwood. We are getting inconsistent results where some contact records are not triggering the Duplicate person check (potential matches) warning message. Are others encountering this same issue? We need the Duplicate person check to appear so that we can select that matching persons record to trigger creating a new work relationship.

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