AI Agent: Incorrect agent responses when the input data is in Tabular format — Cloud Customer Connect
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AI Agent: Incorrect agent responses when the input data is in Tabular format

Summary:

AI Agent: Incorrect agent responses when the data is in Tabular format.

Lets say, if the ask is about to fetch US164818 order details, then Agent fetches the 1s PO US164751 info or says data not available.

Tried different data formats PDF, CSV, HTML. I am doubtful if 25C can handle this.

@amcghee-Oracle @Alex Haijen-Oracle any thoughts or advise on how to handle this kind of scenarios. Appreciate if you can shed light of future roadmap to handle tabular data. ( multi -modal)? Thank you!

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