Error on Tax Withholding Card for employees still using the prior 2020 W4 — Cloud Customer Connect
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Error on Tax Withholding Card for employees still using the prior 2020 W4

in Payroll and Global Payroll Interface (GPI)

Summary:

We recently did a Mass Legal Employer change for a group of employees, now when those employees go to update their tax filing via the Redwood Payroll ESS they are receiving this error message. "The value 2 you entered for the filing status field isn't valid for the date range of 2023-01-01 to 4712-12-31. Review and update the value".

Has anyone else experienced this issue? If so how did you fix this?

Content (please ensure you mask any confidential information):


Version (include the version you are using, if applicable):


25C


Code Snippet (add any code snippets that support your topic, if applicable):

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