USOPTE- Enhanced Address Experience Challenge with Address line 2 — Cloud Customer Connect
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USOPTE- Enhanced Address Experience Challenge with Address line 2

edited Sep 5, 2025 3:15PM in Payroll and Global Payroll Interface (GPI)

We recently encountered a challenge with the new Oracle Enhanced Address Experience. At Boise State, we currently use a single street address for nearly all campus locations, with a custom "Mailstop" number entered in Address Line 2 to facilitate package delivery.

The new Oracle process validates addresses against U.S. Postal Service (USPS) standards, which do not recognize our custom Mailstop information. As a result, the Mailstop is removed during the Address Validation flow when run in Final Mode.

We have 2 questions:

  1. Oracle documentation states that the Address Validation process need to be ran for both Person and Location data. How does Location data influence tax calculation in USOPTE? What would be the impact if we only ran the validation process for Person records?
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