Income Statement and Balance Sheet are returning error values for Net Income and Asset balances — Cloud Customer Connect
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Income Statement and Balance Sheet are returning error values for Net Income and Asset balances

What are the possible reasons for Net Income and Asset values showing error values in the Income Statement and Balance Sheet generated in FRS?

Investigation performed so far:

  • Verified the account hierarchy setup
  • Checked whether any accounts are missing from the hierarchy or value set
  • Confirmed if the ledger and accounting period were correctly selected
  • Validated data refresh status of the cube (Essbase/GL balances)
  • Reviewed whether the accounts have proper data access set/security applied
  • Ensured the report layout has correct row/column mappings
  • Compared balances with Trial Balance report for reconciliation

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