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Service PO Invoice Hold Due to Missing Receipt Scenario
in Purchasing
Summary:
A company creates a Service-type Purchase Order for monthly consulting services.
- The PO has 3 lines, each representing a separate month:
- Line 1: January – £5,000
- Line 2: February – £5,000
- Line 3: March – £5,000
Process:
- The consultant sends 3 separate invoices, one for each month.
- The AP team enters all 3 invoices into Oracle Cloud Payables.
- Only January and February services have been receipted by the business.
- March receipt is still pending.
Result:
- Oracle applies a matching hold on all 3 invoices.
- Even though January and February are receipted, none of the invoices are released for payment until the March receipt is completed.
Anyone face this requirement and what is best practice.
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