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UCM SOAP Call: Unable to retrieve search results for GET_SEARCH_RESULTS

in Oracle WebCenter

Summary:

Error message:
<ns0:Field name="StatusMessage">Unable to retrieve search results. Error occurred while processing. Unable to return results.</ns0:Field>

This call was working previously but started failing recently in our Prod environment. Notably, the same SOAP call is still functioning correctly in our non-production environment.

Payload request:

…

<tns:GenericRequest webKey="cs" xmlns:xml="http://www.w3.org/XML/1998/namespace" xmlns:tns="http://www.oracle.com/UCM" xmlns:nstrgmpr="http://xmlns.oracle.com/types/GetFilesFromUCM/1749003983935/OutboundSOAPRequestDocument">
<tns:Service IdcService="GET_SEARCH_RESULTS">
<tns:Document>
<tns:Field name="QueryText">dOriginalName <substring> Daily <AND> dDocAuthor <substring> FUSION_APPS_OBIA_BIEE_APPID

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