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Issue with Sender profile From Display Name field in HCM Communicate

edited Sep 24, 2025 4:27AM in HCM Communicate

Summary:

Issue with Sender Profile from display name which includes comma (,) Example Panda, Avdhesh. in that case system triggers email with sender as global email address of the environment (hcm-####-dev4@#### .com and display name (hcm-####-dev4@#### .com) .

Content (please ensure you mask any confidential information):

Hi Team,

We are seeing issue if we use Sender Profile from display name which includes comma (,) Example Panda, Avdhesh. in that case system triggers email with sender as global email address of the environment (hcm-####-dev4@#### .com and display name (hcm-####-dev4@#### .com) .

However when we use Sender Display profile name without comma (,) Example Panday Avdhesh then email triggers as display name Panday Avdhesh and correct email address

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