Help Desk Infolets: Hide Unnecessary Reporting Tabs for Agent Role
Hello Experts,
I hope you're doing well.
We are currently exploring options to restrict visibility of certain reporting areas on the Help Desk Infolets Page. The user profile we are testing with has only the Next Gen Human Resource Help Desk Manager / Agent role assigned.
Despite this, the user is still able to view additional reporting sections that are not relevant to their responsibilities. These areas should ideally be hidden, as they are not intended for access by the Help Desk team.
Could you please advise if there is a configuration or personalization option available to hide or restrict access to these reporting areas or tabs
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