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why user synchronization between OCI and SaaS application not importing all the users?

in Identity and Access Management

Summary:

user account anomalies have been observed during synchronization between the OCI identity domain and the SaaS application

Content (please ensure you mask any confidential information):

user account anomalies have been observed during synchronization between the OCI identity domain and the SaaS application, following the clone of the SaaS application. These anomalies are impacting user provisioning and may result in inconsistent account states or failed imports.

After the clone, we noticed that several user accounts were deleted from OCI users window though these users are available in appliation


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