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Clicking the Action button in the transaction console, no options pop up.

edited Oct 3, 2025 5:03PM in Purchasing

The PO meets all the approval criteria and should be automatically approved, but it's stuck in pending approval.When I click the Action button in the transaction console, no options pop up, so I can't withdraw, recover, or terminate.

Actual Behavior

Clicking the Action button in the transaction console, no options pop up.

So I can't withdraw, recover, or terminate.

Expected Behavior

Ability to withdraw, recover, or terminate a stuck process.

I can't withdraw this PO. I need to resubmit it for approval, but clicking the action button doesn't show any options

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