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Comprehensive SaaS/Fusion Applications Disaster Recovery (DR) Customer Runbook

edited Oct 13, 2025 5:08AM in Fusion Applications Administration 2 comments

Summary:

The customer’s IT team is requesting a comprehensive SaaS Disaster Recovery (DR) Runbook that outlines all required actions, responsibilities, and communication touchpoints. They also expect the document to specify when and how key updates should be communicated to business stakeholders.

Do we currently have such detailed documentation available?

The details provided in the MOSC note KB169719 appear to be very high-level and may not meet the customer’s expectations for depth and specificity.

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