Oracle Learning Fusion Cloud: BPM (Business Product Management) sends continuous Spam Notifications

Summary:

Hi Team,

User requested for the course or offering, While admin tries to bypass and approve the Learning request .
receiving an excessive number of Mails and Bell notification where over 500+ emails so far and the emails have not stop.

Content (please ensure you mask any confidential information):

I found the document listed below, but unfortunately, it did not help me in resolving my issue:
https://support.oracle.com/knowledge/Oracle%20Cloud/2997354_1.html

Could anyone please assist me with this issue? I would greatly appreciate any guidance or support you can provide.

Version (include the version you are using, if applicable):