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Missed Help Desk Live Chat Notification

in Help Desk 1 comment

Summary: When an agent misses a Help Desk Live Chat, a seeded notification is triggered. When clicking the link of the notification, a blank page loads that seems to route to Digital Sales.


Content (please ensure you mask any confidential information):

Example of notification:

URL the blank page is taking the agent to:


We currently have HR Help Desk enabled and along with the portion of Service to administer Live Chat. Does anyone know the profile value to enable this Digital Sales page, or do you know the profile value to turn the notification off?

Version (include the version you are using, if applicable):

Tagged:

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