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Display User Defined (custom) Group Email Address on 'Need Help? Contact us' Redwood Pages

in Human Capital Management

Hi Team,

We have a business requirement where the business users wants to display and view the custom group email address instead of the representatives (AORs) email address on page - Need Help? Contact us (to whichever transactions applicable).

Current Behavior: The 'Need Help? Contact us' page is displaying the Name and the email address of the person added for the Areas of Responsibility.

It is showing only when the HR does the transaction or HR transaction pages. This section or these details are not showing up on the employee transaction pages.

Business Requirement & Expected Behavior: The 'Need Help? Contact us' page should display the custom group email address for the users to contact and reach out to the group email instead of the person email address. For example, the custom group email could be

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