Oracle ARCS auto submitted recon with non-zero source balance despite rule, why?
We had a Transaction Matching reconciliation Auto Submit and Auto Approve with a System Balance of 0.72 IDR when the Auto Submit rule was set to prevent non-zero balances from being auto submitted. Can someone explain how this happened?
TM Reconciliation Format Rule 1. The Auto Submit Reconciliation Conditions:
Balance Exists (Source System) equals No
Or Source System Balance (Reporting) equals 0 (All)
And Balance Explanations (Count) equals 0
And Adjustments to Source System (Count) equals 0
TM Reconciliation Format Rule 2. Prevent Reconciliation Submission:
Unexplained Difference (Reporting) greater than 5 USD
Or Unexplained Difference (Reporting) less than -5 USD
The first rule should have prevented the auto submission while the second rule should have only allowed a manual submission.