Product Information Management - Templates not available

Summary:

When creating a new Item, the list of Values for Item Class and Templates is Empty. Do you know which setups is missing as everything is well setups.

I know that no Data Access is required, as my role is working fine in another instance without any Data Access.

Thanks for any help you can point out.

Cheers

Content (please ensure you mask any confidential information):

Version (include the version you are using, if applicable):

25C

Code Snippet (add any code snippets that support your topic, if applicable):