Timecard Timetype Caching Issues
Employees are experiencing a recurring problem where changes made to time types on employees’ timecards are not being properly updated in the Redwood system. Although employees have the correct number of hours displayed on their timecards, when a time type is modified (for example, from regular hours to overtime), Redwood continues to save and cache the previous time type in the background.
As a result, employees receive error messages indicating that they have exceeded their scheduled hours or have incorrect overtime, despite their timecards reflecting the correct hours. Additionally, these outdated, cached time types are appearing in system reports instead of the updated information from the timecards.
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