You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

How to exclude contacts in the custom object from the campaign?

in Eloqua 1 comment

Hi Team,

When a prospect submits an application, this data is stored in the custom object. We are currently running a campaign to resend promotional emails to those who were unsuccessful in the first stage, encouraging them to enroll again.

What we are trying to achieve is:

Send them the email.
After 7 days, check in the canvas if they have submitted an application in the last 7 days.
If they have, automatically exclude them from future communications.

The issue is that I don’t see an option in the canvas for the decision step “Has a contact in the custom object.”

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!