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How Oracle Quality Management handle inspection priorities, reassignments, and performance tracking?

edited Nov 7, 2025 7:49AM in Quality

I would like to understand what available functionality and required setup in Oracle Quality Management Cloud for the following scenarios:

  1. The Quality Manager assigns inspection tasks to users. Inspectors access the Inspection Workbench, view inspections sorted by priority, and complete high-priority tasks first to avoid production delays.
  2. In case an assigned inspector is unavailable or on leave, the manager updates the Assigned To field to reassign pending inspections to another user.
  3. How can we track the performance of inspectors and their assigned inspection tasks?

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