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What is the maximum file size allowed for attachments in a Help Desk ticket

in Help Desk 1 comment

Summary:

I tried to attach a 12 MB file, but system gave "Email size exceeds maximum 10 MB allowed" warning.


Content (please ensure you mask any confidential information):


Version (include the version you are using, if applicable):

we are on 25C version and help desk is on redwood platform



Code Snippet (add any code snippets that support your topic, if applicable):

Tagged:

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