EDI Invoice Line numbers not matching PO and causing Hold
Summary:
EDI Invoice Line numbers not matching PO and causing Hold
Content (please ensure you mask any confidential information):
We have EDI invoices being received from our B2B partner Vizient that the line numbers on the Invoice are not matching the same line numbers on the corresponding PO. This results in the Hold reason "Invoice price exceeds purchase order price for PO or receipt matched invoice line and exceeds consumption advice matched invoice line".
Take the below example, this EDI invoice was received with the following lines:
Below is the corresponding PO:
Notice that while the line descriptions appear to match from PO to Invoice, however the price on lines 1 and 3 from the Invoice are swapped around with what the PO has (Line 1 of PO = 1,357.00 / Line 1 of Invoice = 1,900.00 , Line 3 of PO = 1,900.00 / Line 3 of Invoice = 1,357.00).