You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Returned PR from Buyer and been cancelled is still showing in new non catalog PR

Hi,

We are experiencing issue in Redwood Self Service Procurement, when the Buyer returned a PR, and it has been cancelled by the requester, the cancelled line is still showing in the new Non-catalog PR that the requesting is creating.

The Cart shows empty when creating a Non-catalog PR, but when submitting a new Line, it will be shown as Line 2, as if there is still Line 1 existing in the cart.

This is impacting the PR processing of the business and need to be resolve.

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!